{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Matt Parker",
    "label": "Senior Technical Support Manager",
    "email": "snafumatthew@gmail.com",
    "url": "https://sysadmindoc.github.io",
    "summary": "15+ years in enterprise IT, the last six in medical imaging (DICOM/PACS, DR panels, cloud migrations), plus open-source tooling across PowerShell, Python, JavaScript, Kotlin, C#, and C++.",
    "location": {
      "city": "Sarasota",
      "region": "FL",
      "countryCode": "US"
    },
    "profiles": [
      {
        "network": "GitHub",
        "username": "SysAdminDoc",
        "url": "https://github.com/SysAdminDoc"
      },
      {
        "network": "LinkedIn",
        "username": "matthewryanparker",
        "url": "https://www.linkedin.com/in/matthewryanparker"
      }
    ]
  },
  "work": [
    {
      "name": "Maven Imaging",
      "position": "Senior Technical Support Manager",
      "location": "Sarasota, FL",
      "summary": "Feb 2021 — Present — Tier II escalation lead for PACS, DR panels, and cloud migrations. Architected 10+ PACS migrations (including a 1M+ file Candelis legacy transfer when vendor tooling failed), drove a 54-account cross-vendor cloud restoration, and support clinics across the Caribbean, East Africa, and East Asia. Built the in-house tooling that makes it possible.",
      "highlights": [
        "Led 10+ PACS migrations — single largest moved 1M+ files after writing a custom C-Store sender to bypass broken vendor tooling",
        "Restored 54 customer cloud accounts during a cross-vendor PatientImage / RADinfo transition",
        "Diagnosed and fixed a fleet-wide Windows 11 random-MAC licensing bug; set the shipping-PC standard to prevent recurrence",
        "Built production tooling adopted company-wide: DICOM PACS Migrator, WiFi Tool, acquisition-PC network scanner",
        "Produces the Maven Imaging YouTube tutorial library (VoyanceX, VXvue, Rayence, Genoray, AMRAD) and trains a major OEM’s field engineers"
      ],
      "keywords": [
        "DICOM C-Store",
        "Candelis ImageGrid",
        "Voyance / VoyanceX",
        "Patient Image Cloud",
        "VXvue",
        "Rayence DR",
        "Hyper-V",
        "UniFi VPN",
        "Freshdesk"
      ]
    },
    {
      "name": "ThinkTV (PBS Affiliate)",
      "position": "Systems Administrator",
      "location": "Dayton, OH",
      "summary": "Apr 2014 — Feb 2025 — Administered the full network and server stack for a regional PBS station serving Dayton and Cincinnati — physical and virtual Windows Servers, Cisco networking, SCCM, and the broadcast-automation infrastructure that had to stay on-air 24/7.",
      "highlights": [
        "Led Hyper-V virtualization initiative, consolidating physical hardware",
        "Implemented SCCM from scratch to manage 100+ Win7/10 workstations",
        "Deployed Cisco ISR 4300, ASA firewalls, and Catalyst 2960/3560/SG300 switches",
        "Maintained Grass Valley K2 video servers + Harmonic encoders on the broadcast side"
      ],
      "keywords": [
        "Windows Server 2008–2016",
        "Active Directory & GPO",
        "Hyper-V",
        "SCCM",
        "PRTG",
        "Cisco",
        "Avaya VOIP"
      ]
    },
    {
      "name": "Dayton Technology Group (MSP)",
      "position": "IT Support Technician",
      "location": "Dayton, OH",
      "summary": "Jun 2010 — Apr 2014 — Managed day-to-day operations across multiple MSP client environments — Active Directory, Group Policy, DNS/DHCP, legacy server decommissioning, and 24/7/365 network monitoring with escalation to senior admins when needed.",
      "highlights": [
        "Migrated file servers + legacy apps off Windows Server 2003 R2 to 2012 R2",
        "Built network/system documentation — topology diagrams and runbooks",
        "Onboarded new users and trained them on workflows, software, and phone systems"
      ],
      "keywords": [
        "Windows Server 2003–2012 R2",
        "Active Directory",
        "Group Policy",
        "Avaya IP Office",
        "Endpoint security"
      ]
    }
  ],
  "skills": [
    {
      "name": "PowerShell",
      "keywords": [
        "WPF",
        "Automation"
      ]
    },
    {
      "name": "Python",
      "keywords": [
        "PyQt6",
        "CLI Tools"
      ]
    },
    {
      "name": "JavaScript",
      "keywords": [
        "Userscripts",
        "Web Apps"
      ]
    },
    {
      "name": "Kotlin",
      "keywords": [
        "Android Apps"
      ]
    },
    {
      "name": "C#",
      "keywords": [
        "WinForms",
        ".NET"
      ]
    },
    {
      "name": "C++",
      "keywords": [
        "Desktop Apps"
      ]
    },
    {
      "name": "HTML / CSS",
      "keywords": [
        "Single-file Apps"
      ]
    },
    {
      "name": "pfSense",
      "keywords": [
        "Firewall",
        "DNS"
      ]
    }
  ]
}